Can I receive points retroactively for past orders?

Points for eligible orders are added automatically.

If you believe points are missing from a qualifying order, we’ll gladly review it.

How to request a points review

Please email our support team with:

• Your order number(s)
• The order date(s)
• The account email used at checkout
• Any helpful screenshots (e.g., order confirmation, rewards balance)

We’ll verify eligibility and credit any missing points.

Note: Only orders that qualify under our rewards terms can receive points.