How does the free shipping promotion work?

If your order subtotal (after all discounts, coupons, and My EP Rewards are applied) is over $100, a Free Shipping option will appear at checkout.

What counts toward the $100 threshold

  • ✅ Products in your cart
  • ❌ Not included: shipping fees, taxes, or duties

How to redeem

  1. Add items to your cart and proceed to Checkout.
  2. Apply any coupons or My EP Rewards points.
  3. If your subtotal > $100, select the Free Shipping option when it appears.
  4. Complete your order.

Quick examples

  • $102 in products − $15 coupon = $87 subtotal → No free shipping
  • $105 in products − $4 in rewards = $101 subtotal → Free shipping available

Tip: If you update your cart or apply a discount after selecting shipping, the options may refresh—reselect Free Shipping if needed.

If you don’t see the free option and your subtotal is over $100, contact support with your order number and a screenshot of the checkout page and we’ll help.

Still need help? Contact Us Contact Us