Further Review for Select Orders
To protect our customers and uphold our Terms & Conditions, some orders may require a quick manual review. This helps us verify details, prevent fraud, and ensure orders align with our research-use-only (RUO) policy.
What kinds of orders may be reviewed?
- Randomly selected orders (routine quality control)
- High-value orders
- Orders with address or account details that need clarification
Note: We ship within the U.S. only. If anything about the shipping information looks unusual, we may verify it first.
What we might ask for
- Confirmation of shipping/billing address details
- A quick order intent confirmation (RUO compliance)
- For business/lab addresses, company or lab name and contact
How to avoid delays
- Use a complete and accurate address (include company/lab, suite/unit)
- Ensure your billing name and ZIP match your payment method
- Watch your email after checkout—if we reach out, a fast reply helps us release the order quickly
If you receive a follow-up email from Extreme Peptide, please respond as soon as possible so we can complete processing and ship your order.