How do I update or add saved addresses?
Keep your Billing and Shipping details up to date for smoother checkout and delivery.
Step-by-step
- Sign in and go to My Account → Addresses.
- Click Edit under Billing or Shipping, or choose Add a new address.
- Enter the full address (include company/lab name and suite/unit if applicable).
- Click Save.
- (Optional) Set the new entry as your default billing or shipping address.
Tips for fast, accurate delivery
- We ship within the U.S. only—select a valid U.S. state and ZIP.
- Use a physical address where possible; USPS can deliver to P.O. Boxes, but some methods may vary.
- Make sure your billing address matches your card statement to avoid payment declines.
- Double-check autofill suggestions before saving.
Does this change an order already placed?
- No. Updating saved addresses does not change the address on an existing order.
- If you just checked out with the wrong address, contact support immediately with your order number—we can update it only before the package ships.